General INFORMATION
Yes! When our team packs your order, you will receive a tracking number from us by email. If you didn’t get your tracking number, please check your spam folder to see if it ended up there. If you still can’t find it, please contact us on the site, or message us on Instagram.
As dropoffs happen near the end of the day, please wait until 8:00 PM MST to see updates to your tracking info. If you do not see any movement, please contact Customer Service to follow up.
If for any reason the products you have purchased from us are damaged, defective or incorrect from the product page; please document (e.g video to show the product is not working or photograph if the product is obviously defective) and contact us within seven days of receipt of delivery to resolve this problem. You can view our entire return policy here.